BPO and Call Center | EraEdge Info Solutions

BPO & Call Center

EraEdge Info Solutions's BPO and Call Center Services includes inbound, outbound, telemarketing, technical, email and chat support, Recruitment and Payroll services for Telecom, BFSI, Hospitality & Travel, Healthcare, and Retail Sector.

Research & Marketing

Surveys and Analytics

Sales/Customer Acquisition

Sales Helpdesk
End 2 End Sales (FOS) & Cross Sell/Up Sell
Order Processing

Support Services

24x7 help desk & Welcome/Notifications
Customer Account Management
Enquiry Handling & Complaints Resolution
Technical Support
IVR/Email/Chat Support

Retention

Renewal

Grievances Management

Win Back

Collections Management

Loyalty Management